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1. Software Engineering 5 days
   Day 1: Project Management
   Project versus line management and maintenance and support
   Project definition and project forms
   Management – general rules and project management
   Management styles
   What is special for IT projects?
   Basic project process
   Iterative, incremental, waterfall, agile and lean project process
   Project phases
   Project roles
   Project documentation and other artefacts
   Soft factors and peopleware
   PRINCE 2, PMBOK, PMI, IPMA and other project standards
   Day 2: Business Analysis and Requirements Engineering Fundamentals
   Defining business goals
   Business analysis, business process management, business process improvement
   The boundary between business and system analysis
   System stakeholders, system users, system context and system boudaries
   Why are requirements necessary?
   What us requirements engineering
   The boundary between requirements engineering and architectural design
   Where is requirements engineering often hidden?
   Requirements engineering in iterative, lean, and agile development and in continuous integration – FDD, DDD, BDD, TDD
   Basic requirements engineering process, roles and artefacts
   Standards and certifications: BABOK, ISO/IEEE 29148, IREB, BCS, IIBA
   Day 3: Architecture and Development Fundamentals
   Programming languages – structural and object-oriented paradigms
   Object-oriented development – how much is history, how much is the future
   Modularity, portability, maintainability and scalability of architectures
   Definition and type of software architectures
   Enterprise architecture and system architecture
   Programming styles
   Programming environments
   Programming mistakes and how to avoid and prevent them
   Modelling architecture and components
   SOA, Web Services and micro-services
   Automatic build and continuous integration
   How much architecture design is there on a project?
   Extreme programming, TDD and re-factoring
   Day 4: Quality Assurance and Testing Fundamentals
   Product quality: what is it? ISO 25010, FURPS etc.
   Product quality, user experience, Kano Model, customer experience management and integral quality
   User-centred design, personas and other ways to make quality individual
   Just-enough quality
   Quality Assurance and Quality Control
   Risk strategies in quality control
   The components of quality assurance: requirements, process control, configuration and change management, verification, validation, testing, static testing and static analysis
   Risk-based quality assurance
   Risk-based testing
   Risk-driven development
   Boehm’s curve in quality assurance and in testing
   The four testing schools – which suits your need?
   Day 5: Process Types, Maturity and Process Improvement
   The evolution of IT process: from Alan Turing through Big Blue to lean startup
   Process and process-oriented organization
   The history of processes in crafts and industries
   Process modelling: UML, BPMN and more
   Process management, process optimization, process re-engineering and process management systems
   Innovative process approaches: Deming, Juran, TPS, Kaizen
   Is (process) quality free? (Philip Crosby)
   The need and history of maturity improvement: CMMI, SPICE and other maturity scales
   Special types of maturity: TMM, TPI (for testing), Requirements Engineering Maturity (Gorschek)
   Process maturity versus product maturity: any correlation? Any causal relationship?
   Process maturity versus business success: any correlation? any causal relationship?
   A forsaken lesson: Automated Defect Prevention and The Next Leap in Productivity
   Attempts: TQM, SixSigma, agile retrospectives, process frameworks
   Requirements Engineering - 2 days
   Day 1: Requirements Elicitation, Negotiation, Consolidation and Management
   Finding requirements: what, when and by whom
   Stakeholder classification
   Forgotten stakeholders
   Defining system context – defining requirements sources
   Elicitation methods and techniques
   Prototyping, personas, and requirements elicitation through testing (exploratory and otherwise)
   Marketing and requirements elicitation – MDRA (“Market-Driven Requirements Engineering”)
   Prioritising requirements: MoSCoW, Karl Wiegers and other techniques (including agile MMF)
   Refining requirements – agile “specification by example”
   Requirements negotiation: types of conflicts, conflict-solving methods
   Solving internal incongruence between some types of requirements (e.g. security versus ease of use)
   Requirements traceability – why and how
   Requirements status changes
   Requirements CCM, versioning and baselines
   Product view and project view on requirements
   Product management and requirements management in projects
   Day 2: Requirements Analysis, Modelling, Specification, Verification and Validation
   Analysis is the thinking and re-thinking you do between elicitation and specification
   Requirements process is always iterative, even in sequential projects
   Describing requirements in natural language: risks and benefits
   Requirements modelling: benefits and costs
   The rules for using natural language for requirements specification
   Defining and managing requirements glossary
   UML, BPMN and other formal and semi-formal modelling notations for requirements
   Using document and sentence templates for requirements description
   Verification of requirements – goals, levels and methods
   Validation – with prototyping, reviews and inspections, and testing
   Requirements validation and system validation
   Testing - 2 days
   Day 1: Test Design, Test Execution and Exploratory Testing
   Test design: after risk-based testing, choosing the optimum way to use the time and resources available
   Test design “from infinity to here” – exhaustive testing is not possible
   Test cases and test scenarios
   Test design on various test levels (from unit to system test level)
   Test design for static and for dynamic testing
   Business-oriented and technique-oriented test design (“black-box” and “white-box”)
   Attempting to break the system (“negative testing”) and supporting the developers (acceptance testing)
   Test design to achieve test coverage – various test coverage measures
   Experience-based test design
   Designing test cases from requirements and system models
   Test design heuristics and exploratory testing
   When to design test cases? – traditional and exploratory approach
   Describing test cases – how much detail?
   Test execution – psychological aspects
   Test execution – logging and reporting
   Designing tests for “non-functional” testing
   Automatic test design and MBT (Model-Based Testing)
   Day 2: Test Organization, Management and Automation
   Test levels (or phases)
   Who does the testing, and when? – various solutions
   Test environments: cost, administration, access, responsibility
   Simulators, emulators and virtual test environment
   Testing in agile scrum
   Test team organization and role
   Test process
   Test automation – what can be automated?
   Test execution automation – approaches and tools